Ordering Info

 UK Delivery Rates:  Mainland UK £4.95 . We send orders using Royal Mail.

You can collect your order from the shop if you prefer and save on delivery charges. Please enter code collectfromstore  at checkoutOnly applicable for collection.

SPECIAL OFFERS & SALE PROMOTIONS: Large orders placed on our special offers can incur additional delivery charges as delivery charges quoted is based on our standard prices.

Courier/Next Day delivery from £12.00 Please enquire for details.These rates apply to UK orders only.  

International Orders -  Shipping rates are based on International Royal Mail Service, this service is a NON tracked service. For larger orders, it may be shipped via courier.  If your country is not listed please email us for a quote.  If you prefer your order sent via courier, at an additional charge, please contact us.  

PRE-ORDERS: In stock items ordered alongside pre-order items will not ship until all items are in stock.

Sale, Special Offer & Discount Codes:  Offers and online discounts are not valid in conjunction with any other offer.   International Orders: Shipping restrictions can apply on some products when ordering during a promotional/discount/sale event.

Distance Selling Regulations:  Your Right to cancel an order: Under the terms of Distance Selling Regulations, you have the right to cancel from the moment you placed your order, until 7 days after you receive the goods. Refunds will apply to goods returned and original postage, we do not refund postage costs on returned goods. Goods must be returned in their original packaging and unopened/unused.

Returns & Refunds: If you need to return an item, please let us know. Products must be sent back unused/unworn/unopened, within 10 days from dispatch for an exchange or refund. We do not offer refunds after this date. Please return safely as we are not responsible for returned goods that go astray. We do not refund delivery charges or postage for returned items.  Return address 28-30 Hawley St CT9 1QA.

Prices & VAT:  All prices include VAT (where applicable) at 20%.  VAT no: 820419947

MARGAUX is the trading name of Margaux Home Limited, registration number 04807825, previously trading as Lapin & me Ltd.  All illustrations, photographs & logos contained in this site are trademarks & owned by Lapin & Me Ltd/ Margaux Home Ltd. 

Privacy:  Your privacy is important and we do not make our mailing lists available to any other parties. 

Legal StatementEvery care has been taken to ensure that the descriptions, specifications and photographs are accurate and correct, however slight variations can occur.  All rights reserved.