We ship via Royal Mail or DPD at a standard rate of £5.90. If you want to collect in person from the shop, please select collect from shop option at checkout. Please check opening hours before collecting.   

We ship worldwide: Please email us your order details and we will obtain a shipping quote for you, based on your order size. Shipping rates will vary depending on your order.  You may be liable for import duty and fees.

ONLINE Orders: Returns for orders placed online:   We offer a 14 day returns policy,  goods must be returned within 14 days for an exchange or refund. We do not offer refunds after this date.  There is a £4.00 admin fee per each returned item. 

• If you need to return an item, please let us know on receipt of your order.
• Products must be sent back unused/unworn/unopened, in original packaging with tags intact.
• Goods must be returned within 14 days of receipt for an exchange or refund. We do not refund after this date.
• Items showing signs of wear or make up will not be refunded and will be returned to you.

Postage is non refundable. Returns can be done via post or at the shop.  Please return your item using tracked mail as we are not responsible for goods that go astray, return postage is at your cost.  Once your order is received back your refund will be issued via the same payment method made when ordering. SALE & Special online promotions are non returnable. 

STORE Purchases : We offer a 14 day returns policy. We do not offer refunds on store purchases. 

• Items purchased in-store may be returned within 14 days for exchange or store credit only 
• Items must be in perfect original condition with labels intact and proof of purchase.
• Credit notes are valid for 30 days and may be used both in-store and online.

SALE purchases are final, we do not offer returns or exchanges on sale goods.

Non returnable goods. For hygiene and safety reasons, we do not accept returns on cosmetic products or earrings, lingerie and swimwear.   

Return address: 30 Hawley Street, Margate, Kent CT9 1QA.

Prices & VAT:  All prices include VAT (where applicable) VAT no: 820419947

Privacy:  Your privacy is important and we do not make our mailing lists available to any other parties. 

Legal Statement: Every care has been taken to ensure that the descriptions, specifications and photographs are accurate and correct, however slight variations can occur.  All rights reserved.

Distance Selling Regulations:  Your Right to cancel an order: Under the terms of Distance Selling Regulations, you have the right to cancel from the moment you placed your order, until 7 days after you receive the goods.

MARGAUX HOME Ltd.